Store Director - Mankato East

About the role

Effectively manages store operations by developing and implementing strategies to achieve maximum sales and earnings while coaching, training, and developing employees for ongoing high performance.

Responsibilities

• Leads, directs, coaches, and assists associates throughout the store in performing their duties.
• Works with and through the team to follow and enforce company standards for friendly, prompt, and courteous customer service by ensuring all associates assist customers in locating and retrieving merchandise.
• Creates and maintains an exceptional customer service culture in the store.
• Manages the overall proficient operation of the store and assists in the corporation’s plans to increase store sales, profits, and service levels.
• Monitors store expenses and ensures expense targets are met.
• Works with Assistant Store Director and Department Managers to strategize in achieving weekly sales and earnings objectives.
• Drives for results to achieve company sales and earnings objectives.
• Engages associates to live the Greet, Offer, and Thank principles to create an exceptional customer focus culture.
• Creates a culture where associates are trusted and empowered to make decisions.
• Fosters a cohesive environment of teamwork and collaboration where associates value one another and understand their contributions to the store’s success.
• Develops associates by teaching, coaching, mentoring, and training toward specific roles and goals to increase talent for the organization.
• Influences the store team to accomplish specific goals with regular and consistent communication in person and in written form.
• Organizes and plans for current and long-term goals, including contingency plans for unpredictable outcomes.
• Readily adapts to customer needs, changes in schedules, and work priorities.
• Adapts to new technology and becomes proficient in its operation.
• Learns, understands, and applies information contained in company manuals, policies, and practices related to store operations.
• Is resourceful and knowledgeable to answer associate and customer needs.
• Builds relationships with customers and maintains customer engagement.
• Understands and utilizes P&L, sales, purchases, labor, and cost reporting to impact results.
• Applies broader business knowledge outside the industry to maximize sales.
• Ensures overall safety and food safety practices are updated and implemented.
• Obtains all licensure required for store operations.

Requirements

• Experience as an Assistant Store Director.
• College Degree preferred.
• Thorough understanding of store operations and Company practices, policies, and procedures.
• Ability to work varying shifts and days of the week (may include evenings, weekends, early morning, or late shifts).
• Ability to interpret profit and loss statements.
• Knowledge and ability to implement emergency procedures in the event of equipment and computer software malfunctions.
• Good judgment, as direct supervision may not always be immediately available.

Physical Environment

• Ability to stand and walk for long periods of time.
• Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs.
• Ability to push and pull fully loaded hand trucks and pallet jacks.
• Manual dexterity and good eye-hand coordination are necessary.
• Physical ability to cover for various positions throughout the store as required.
• May occasionally be exposed to temperatures of approximately -20°F, 28°F, and 35°F while handling products in freezers, coolers, and display cases.
• May handle products in hot cases with temperatures of approximately 150°F.
• Most work is performed in a temperature-controlled store environment.
• May use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• May sit for periods of time at a desk or computer terminal.

Benefits

• Paid Time Off and Sick Time.
• Paid holidays and parental leave.
• 401K Program.
• Medical, dental, vision, life, and accidental death/dismemberment insurance.
• Short-term and long-term disability insurance program.
• Flexible Spending Account and/or Health Savings Account, subject to eligibility requirements and program terms.