Store Customer Service Supervisor – Retail
TSP Talent · Bethlehem, PA · 2 days ago
On-siteOTHRFull-time
Role: Customer Service Supervisor in a fast-paced retail and foodservice environment. Key Responsibilities Supervise and lead a friendly, service-focused team to deliver prompt and welcoming customer service.Oversee daily store operations, including scheduling, training, and supporting associates.Monitor cash handling, POS accuracy, and maintain inventory and merchandising standards.Ensure cleanliness, food safety, and store appearance meet company standards.Resolve customer concerns, uphold community-oriented culture, and model reliability. Qualifications & Skills Strong leadership and team supervision abilities.Excellent customer service and communication skills.Ability to manage store operations efficiently and accurately.Knowledge of cash handling, POS systems, and inventory management.Commitment to cleanliness, safety, and community values. Growth opportunities and training are provided to support career development.