Store Counter Sales (Part Time)

About the role

We are looking for a NAPA Counter Sales associate to join our team. As a NAPA Counter Sales associate, you are the "face of the retail store" and the go-to person for customers' automotive needs. You don't need to be an expert in tearing down and rebuilding motors, but you should have a background and knowledge of automotive parts.

Responsibilities

• Provide auto parts answers and solutions for retail and wholesale customers in person and over the phone
• Assist other NAPA team members in answering customer questions
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store
• Bring customer focus and high energy to our fast-paced stores
• Welcome retail customers into our retail stores and engage to provide a positive consumer experience
• Use technology, including computers, cash registers, telephones, and paper catalog systems

Requirements

• Valid Driver's License
• Previous experience in a parts store or automotive industry, or a willingness to learn
• High School Diploma or GED, with technical or trade school courses or degree a plus
• Excellent verbal and written communication skills
• Ability to thrive in fast-paced retail environments
• Great listening skills and empathy for customers

Qualifications

• Background and/or passion for the automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging and/or inventory management systems
• ASE Certifications

Benefits

• Award-winning people and brand
• Competitive Pay
• Outstanding health benefits and 401K
• Stable company with a "family" feel
• Culture of promotion from within, with opportunities for creativity and growth
• Great training and ongoing development with support from multiple leaders and your team