Store Colleague

The Role

As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us.

Availability is required for 4 days per week, including one weekend day. Shifts will be scheduled between the hours of 7:00AM - 8:15PM.

What you will bring with you

• Outstanding Customer Service: Capable of providing personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem-Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
• Eagerness to Learn: A keen interest in ongoing learning and professional development.
• Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
• Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility: Able to work shifts that may include evenings, weekends, and some bank holidays.

About Us

We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.

We're one pet family with a shared love of the animals who make us who we are. We know that there's nothing like the bond between pet and owner – many of us are pet owners too. And we're here to make that bond stronger than ever.

We're intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!