Store C Manager 9429

About the Role

This full-time leadership position at the West Coast Business Unit (Region 06, Market 01) in Perris, California, involves supervising a team of 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives. The role focuses on ensuring excellent customer service, maintaining store standards, and driving financial performance.

Responsibilities

• Leadership and Management:
  • Recruit, hire, and train enthusiastic employees to deliver excellent customer service.
  • Develop, manage, and assign tasks to maintain store cleanliness, organization, and stock levels.
  • Schedule employees within Company guidelines to meet business needs and maintain store image.
  • Implement non-discriminatory management practices in hiring, training, and employee relations.
• Store Relationships:
  • Build positive and professional relationships with suppliers and customers.
  • Resolve customer complaints in a timely and professional manner.
  • Promote a safe and positive public image within the community.
  • Ensure regular and predictable onsite attendance.
• Training and Development:
  • Conduct timely performance appraisals in Workday, including 30-, 60-, 90-day, and annual check-ins.
  • Train employees on customer service, store image, marketing execution, and safety procedures.
  • Mentor employees on cash handling and risk reduction.
  • Ensure all employees complete required training promptly.
• Communications:
  • Develop methods to ensure timely communication with all employees.
  • Hold periodic meetings with store employees and the Market Manager.
• Organizing and Planning:
  • Develop action plans to address store needs and achieve objectives.
  • Maintain and organize store files and manuals.
  • Supervise employees to ensure accurate and timely completion of reports.
  • Oversee merchandise stocking, display, and pricing.
  • Ensure all required employment-related posters and signs are accessible.
• Financial:
  • Analyze daily sales and expense data to maximize profits.
  • Budget and forecast profit and loss lines, including merchandise margins.
  • Safeguard and account for all money received and disbursed.
  • Notify the Market Manager of any discrepancies in sales, cash, inventory, or operations.

Requirements

• High school diploma or equivalent, plus 1–2 years of retail work experience (or equivalent combination of education, training, and experience).
• Ability to supervise and train employees on equipment, tools, and materials listed in Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
• Proficiency in using computers for reports, inventory control, cash management, and employment forms.
• Valid driver’s license and dependable transportation.
• Open availability for scheduling.
• Ability to communicate effectively in English (orally and in writing).
• Ability to perform all essential duties and physical functions described.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Physical Requirements

• Ability to work a minimum of 50 hours per week.
• Exposure to cold or warm temperature extremes (e.g., walk-in cooler/freezer, outdoor work).
• Occasionally lift and/or carry up to 30 pounds overhead and up to 50 pounds from ground to waist.
• Grasp, reach, and manipulate objects with hands for an entire shift (requires eye-hand coordination).
• Push/pull with arms up to 20 pounds (e.g., using a hand-truck).
• Reach overhead, bend, twist at the waist, stoop, kneel, squat, and climb ladders.
• Stand and/or walk for an entire shift.
• Operate a cash register, computer keyboard, and motor vehicle.
• Work alone and be exposed to occasional noise.

Work Environment

• Work requires 50 hours per week, including nights, weekends, and holidays.
• Approximately 95% of work is indoors, with occasional outdoor tasks (e.g., cleaning parking lots, gas pumps, taking out garbage).
• Exposure to extreme cold temperatures in walk-in coolers/freezers.
• Work with minimum direction and periodic supervision.

Pay

$20.72 to $25.40 per hour.