Store C Manager - 2745085

About the role

The position involves leading and managing a team of 2 or more full-time employees, including Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s). Recruitment, hiring, and training of employees are key responsibilities, along with ensuring the store is clean, stocked, and well-maintained.

Responsibilities

• Directly supervises the activities of 2 or more full-time employees.
• Recruits, hires, and trains employees, focusing on excellent customer service.
• Maintains a professional and supportive image among subordinates and supervisors.
• Schedules employees within Company guidelines to meet business needs.
• Hires, trains, counsels, mentors, motivates, and separates employees.
• Develops and manages relationships with suppliers and customers.
• Trains employees on customer service, store image, and marketing execution.
• Trains employees on safety procedures and promotes safety awareness.
• Mentors and trains employees on cash awareness and expectations.
• Ensures employees complete all required training in a timely manner.
• Communicates with employees through periodic meetings and ensures timely communication.
• Evaluates and develops specific action plans to address store needs.
• Organizes and maintains all store files and manuals.
• Manages and supervises store employees to ensure accurate and timely completion of required reports and correct pricing of merchandise.
• Ensures all required employment-related posters and signs are accessible.
• Analyzes daily sales and expenses, taking appropriate actions to maximize sales and net profits.
• Budgets and forecasts P&L lines, understands and manages merchandise margins, and safeguards and accounts for all money received and disbursed.
• Notifies Market Manager of any sales, cash, inventory, or operating discrepancies.

Requirements

• High school diploma or equivalent with 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer to complete and analyze reports, inventory control, cash control, employment-related forms, etc.
• A valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions described above.
• Ability to work in the conditions described below.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work alone.
• Be exposed to occasional noise.
• Work with minimum direction and periodic supervision.

Physical Requirements

• Ability to work a minimum of 50 hours per week.
• Exposed to extreme cold temperatures while working in a walk-in cooler and/or freezer.
• Occasionally lift and/or carry up to 30 pounds from ground to overhead.
• Occasionally lift and/or carry up to 50 pounds from ground to waist.
• Grasp, reach, and manipulate objects with hands for entire shift.
• Reach overhead for objects.
• Bend and twist at waist.
• Communicate orally.
• Operate a cash register and/or computer keyboard.
• Stand and/or walk for an entire shift.
• May require climbing a ladder to store and retrieve materials or place and remove signs.

Job Requirements

• High school diploma or equivalent with 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR), Lead CSR (LSR), and Store Assistant (SA) job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR, and SA job descriptions.
• Ability to use a computer to complete and analyze reports, inventory control, cash control, employment-related forms, etc.
• A valid driver’s license and dependable transportation.
• Open availability.
• Ability to communicate (orally and in writing) in English.
• Ability to perform essential duties and physical functions described above.
• Ability to work in the conditions described below.
• Ability to operate a motor vehicle.
• Ability to sit for long periods of time.
• Ability to work alone.
• Be exposed to occasional noise.
• Work with minimum direction and periodic supervision.