Store Associate

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people through rewards, benefits, and opportunities to learn, develop new skills, and grow contributions. We offer an inclusive team environment and a commitment to our communities.

About the Role

Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend solutions. This part-time position is essential to the success of our retail stores, focusing on excellent customer service while meeting sales goals. The role involves customer interaction, handling cash and payments, accessing electronic equipment, and managing store merchandise. A criminal history review is required to protect the business, customers, and staff.

This position is located at Store #8037: 25954 The Old Road, Valencia, CA 91381.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load and unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Qualifications

• Minimum:
  • High School diploma or GED
• Preferred:
  • At least one (1) year of experience working in delivery, retail, or customer service
  • Previous work experience selling paint and paint-related products
  • Previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

Benefits

A general description of benefits offered can be found at http://www.myswbenefits.com/. Benefits include:

• Retirement plans
• Health care options
• Total well-being programs
• Commuter benefits

Benefits are designed to support employees and their families in living healthier, saving smarter, and feeling better.

Pay

Compensation decisions are dependent on factors such as skill sets, experience, training, and other business needs. The wage range for this role takes into account a wide range of considerations and has not been adjusted for the geographic differential associated with the location.