Store Associate

About the role

A Part-Time Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

Responsibilities

• Delivering an outstanding customer experience, as well as a similar environment for the in-house team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment
• Targeting the store sales goals through helpful recommendations
• Helping to achieve in-store compliance and loss prevention standards
• Supporting store managers with visual merchandising set up and other store-related projects

Requirements

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passionate about chocolate

Qualifications

• Physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment
• The ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays)
• Multitasking requires physical agility and the ability to stay organized
• Bending, squatting, or reaching up high to organize or stock products
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays
• Restocking low shelves or accessing high displays may involve frequent bending or stretching
• The ability to lift 15-40 pounds

Skills

• Strong interpersonal skills
• Effective communication skills
• Attention to detail
• Customer service orientation
• Physical stamina and agility
• Ability to multitask

Benefits

• Premium Holiday Pay (Time and a Half)
• Employee Assistance Program

Pay

• $15 Hourly

Schedule

• Part-time

What We Offer You

• An exciting working environment with motivated colleagues
• A position with lots of personal responsibility
• The opportunity to contribute fresh ideas
• An open and respectful feedback culture
• In-house and external further training
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations
• Own it. Grow it. Make it fresh

What We Offer You

• An open and respectful feedback culture
• In-house and external further training
• Generous discounts on our products
• Chocolate at work
• Easily accessible locations
• Own it. Grow it. Make it fresh

Our Company

• Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group
• The company's headquarters are located in the canton of Glarus
• Against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams
• The Retail business unit comprises more than 200 chocolateries in 21 countries
• We offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways

Equal Opportunity Employer

• We are an Equal Opportunity Employer, committed to hiring a diverse workforce
• All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law
• Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles