Store Associate

About the role

The Retail Store Associate position at CVS Health plays a significant role in providing exceptional customer service and supporting the overall health and wellness of individuals and communities. This role involves a blend of independent work and teamwork, focusing on customer needs, product accuracy, and store operations.

Responsibilities

• Provide differentiated customer service by anticipating needs, demonstrating compassion, and actively resolving service issues.
• Focus on the customer by greeting warmly, maintaining eye contact, and offering assistance as needed.
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing, and managing inventory tasks.
• Support opening and closing store activities as needed.
• Offer customer support to various departments, ensuring they are fully stocked and operational.
• Assist pharmacy personnel as needed, including working regular shifts in the pharmacy for growth and development opportunities.
• Advocate for and promote new CVS services and loyalty programs that align with the company's mission of improving health outcomes.

Requirements

• At least 16 years of age.
• Remaining upright on the feet for sustained periods.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs frequently, and negligible amounts regularly.
• Having close visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspections involving small parts/details.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a retail or customer service setting preferred but not required.

Skills

Effective communication skills, attention to detail, ability to handle multiple tasks simultaneously, and a positive attitude are essential for success in this role.

Benefits

CVS Health offers a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources. Details about these benefits are provided during the application process and on Benefits Moments.

Pay

The typical pay range for this role is $16.00 - $23.00 per hour. The actual pay will vary based on experience, education, and other relevant factors.