Store Associate

About the role

The Retail Store Associate position at CVS Health offers an opportunity to provide exceptional customer service in a dynamic retail environment. You'll work closely with customers, supporting various departments and contributing to the overall success of the store.

Responsibilities

• Provide differentiated customer service by anticipating needs, demonstrating compassion, and actively identifying and resolving service issues.
• Focus on the customer by greeting warmly, maintaining eye contact, and offering help locating additional items.
• Accurately perform cashier duties, handling cash, checks, and credit card transactions with precision while adhering to company policies and procedures.
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and managing inventory tasks as directed by the store manager.
• Support opening and closing store activities, when needed.
• Offer customer support to all departments, ensuring they are fully stocked and operational, and staying current with all updated services and tools.
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
• Embrace and advocate for new CVS services and loyalty programs that support the company's mission of helping people on their path to better health.

Requirements

• At least 16 years of age.
• Remaining upright on the feet for sustained periods of time.
• Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects.
• Having close visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details.

Qualifications

• High School Diploma or equivalent.
• Previous experience in a retail or customer service setting preferred but not required.

Preferred Qualifications

• Previous experience in a retail or customer service setting.

Benefits

This part-time position is eligible for a range of benefits and programs designed to support the physical, emotional, and financial well-being of colleagues. These benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Details about available benefits are provided during the application process and on Benefits Moments.