Store Associate

About the role

Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time.

The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high-impact, customer-focused role, working both independently and as a member of a team, to positively impact the lives of others.

Responsibilities

• Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
• Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items, when needed
• Accurately perform cashier duties—handling cash, checks, and credit card transactions with precision while following company policies and procedures
• Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager
• Support opening and closing store activities, when needed
• Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
• Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
• Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

Requirements

• At least 16 years of age
• Ability to remain upright on the feet, particularly for sustained periods of time
• Ability to lift and exert up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
• Visual acuity to perform activities such as viewing a computer terminal, reading, and visual inspection involving small parts/details

Qualifications

• Previous experience in a retail or customer service setting (preferred)
• High school diploma or equivalent (preferred but not required)

Schedule

This is a full-time position requiring the following availability:

• Monday: 8 am – 8 pm
• Tuesday: 8 am – 8 pm
• Wednesday: 8 am – 8 pm
• Thursday: 8 am – 8 pm
• Friday: 8 am – 8 pm
• Saturday: 9 am – 5 pm
• Sunday: 8 am – 5 pm
• Every third weekend required

Shift times are not flexible.

Pay

The typical pay range for this role is $15.00 – $18.00 per hour. The actual base hourly rate will depend on factors including experience, education, geography, and other relevant considerations.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families, including:

• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility