Store Assistant Manager - Wahiawa Store

Taking an Active Role

Takes an active role and partners with the Store Manager in the day-to-day operation of the store.

• Opening and closing procedures
• Point of sale operations
• Inventory management and rotation
• ARC merchandising standards (CNO Standards)
• Donations

Assumes Responsibility

Assumes responsibility for all day-to-day store operations (including personnel and cash handling duties) in the absence of the Store Manager.

Monitoring and Analyzing Key Performance Indicators

Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

Hiring, Training, and Directing the Store Team

• Schedule Store Employees
• Ensure proficiency of processes
• Develop and perform coaching of all store employees
• Communicate any personnel issues and performance results with Store Manager
• Issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed

Ensuring High Levels of Customer and Donor Satisfaction

• Supports the Store Manager to ensure Back Room Processors/Warehouse Associates are working effectively and efficiently meet daily processing goals
• Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place
• Responsible for the protection and security of store currency, inventory, and property
• Ensures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately
• Attends ARC Monthly Safety Meetings in Store Managers absence

Completing Tasks Assigned by the District Sales Manager, Command Retail Directors and Command Administration

Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.