Store Assistant Manager

About the role

Part-time position with flexible shift availability including days, evenings, overnights, and weekends.

Responsibilities

• Provide and coach staff on excellent customer service; greet customers, assist with inquiries, and resolve issues professionally.
• Operate cash register accurately, handle payments, and perform multi-function operations including fuel console, lottery machines, money orders, and telecom transactions.
• Maintain store facility condition by performing housekeeping duties such as sweeping, mopping, dusting, cleaning windows, and disposing of trash.
• Monitor and ensure product areas are stocked, rotated, and displayed for freshness and customer access; prepare inventory orders and place pricing/signage per company guidelines.
• Ensure all transactions are entered correctly, payments are secured, and daily banking and close-out procedures are completed accurately.
• Keep accurate cash, sales, payroll, and inventory records; prepare and transmit daily bookkeeping, invoicing, and gasoline data.
• Oversee store employee activities, perform shift supervision, and assume Store Manager responsibilities when needed.
• Schedule employees to maximize customer service and maintain store image; train staff on Customer Service Representative and Lead CSR duties.
• Assist with employee counseling, performance reviews, and non-discriminatory hiring, training, and mentoring practices.
• Maintain a safe environment for employees and customers; report incidents such as injuries, theft, or unsafe conditions to the Store Manager.
• Prepare periodic sales, product, and operating reports; assist in inventory control and shift audits.
• Perform shift change duties including cash drawer counts and end-of-shift reports; complete daily store reports and other assigned tasks.

Requirements

• High school diploma or equivalent plus 6 months to 1 year of retail and management experience preferred.
• Knowledge of basic business and customer service principles including planning, organizing, resource management, and leadership.
• Ability to communicate clearly and handle customer issues using standard procedures.
• Ability to work as scheduled and arrive to work on time.
• Ability to operate cash registers, scanners, beverage dispensers, and other equipment.
• Valid driver’s license and dependable transportation required.
• Ability to work opposite shifts of the Store Manager and maintain open availability.

Physical Requirements

• Exposure to cold or warm temperature extremes, including occasional work in walk-in cooler/freezer and outdoors.
• Occasionally lift and/or carry up to 30 pounds from ground to overhead (e.g., stocking inventory).
• Occasionally lift and/or carry up to 50 pounds from ground to waist (e.g., replenishing fountain syrups).
• Grasp, reach, and manipulate objects with hands for the entire shift; eye-hand coordination required.
• Push/pull with arms up to 20 pounds (e.g., using a hand-truck).
• Reach overhead, bend, twist at waist, stoop, kneel, squat, push, and pull.
• Stand and/or walk for an entire shift; may require climbing a ladder to store/retrieve materials or place/remove signs.
• Exposure to occasional noise; ability to communicate orally and operate a cash register/computer keyboard.

Work Environment

• Approximately 95% of work performed indoors; may include cleaning parking lots, gas pumps, and taking out garbage.
• Exposure to extreme cold temperatures in walk-in cooler/freezer and occasional outdoor conditions.
• Work with minimal direction and periodic supervision.

Pay

$17.00 to $21.00 per hour.