Store & Assistant Catering Operations Manager

Why Work Here?

Because Life's Too Short for a Job That Doesn't Spark Joy.

About the Role

This is a dual-role opportunity for someone who thrives on variety, ownership, and making things run beautifully. You'll lead the Riverwalk Scoop Shop day-to-day and play a key supporting role in growing our catering business.

Responsibilities

• Set the tone -- your energy, your smile, and your sense of urgency are contagious and your team will follow your lead
• Create an environment where every customer leaves happier than when they walked in
• Keep a sharp eye on labor, cost of goods, and daily operations -- the numbers matter as much as the vibe
• Drive sales up and costs down without losing the fun
• Uphold all food safety standards, POS accuracy, and cash handling procedures
• Be available for late nights (past 11pm), weekends, and select holidays -- this is a dessert business, and the best hours aren't 9-to-5
• Support the overall success of our catering operation based out of Riverwalk, with reach into New Jersey and potentially Florida and CT
• Bring fresh, creative ideas to help grow the catering side of the business
• Help implement and manage catering operations under the Chief Administrator & Catering Manager -- including planning, logistics, equipment, marketing, and customer satisfaction
• Maintain presentation standards, portion control, and proper serving temperatures at every event
• Show up for events: prep before and after, ensure operational excellence on-site, and motivate the crew
• Lead with honesty and integrity, always

Requirements

• At least 2 years of retail food experience and a genuine understanding of small business operations
• Strong leadership, communication, and people skills
• Operational confidence and a team-focused mindset
• A big heart, high standards, and a love for great ice cream
• Understand that in this business, nights, weekends, and holidays are part of the deal -- and you're good with that

Qualifications

• At least 2 years of management or general management experience

Skills

• Leadership
• Communication
• People Skills
• Operational Confidence
• Team-Focused Mindset
• Understanding of Small Business Operations
• Food Safety Standards
• POS Accuracy
• Cash Handling Procedures
• Event Management
• Customer Satisfaction
• Training Staff
• Outdoor Work
• Lifting, Carrying, Moving

Benefits

• Dental
• Life Insurance
• Medical
• Vision

Pay

Pay Rate $20-$25 an hour (plus tips)

Schedule

Available for late nights (past 11pm), weekends, and select holidays