Store Advisor

Responsibilities

• Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
• Aid in unpacking, back-stocking, and organizing deliveries to manage inventory efficiently.
• Maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
• Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.

Requirements

• 1+ years of relevant experience in retail or customer service.
• An understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• Organizational skills and attention to detail.
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.
• Ability to work weekends, evenings, and holidays as needed.

Qualifications

• You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• Organizational skills and attention to detail.
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.

Skills

• Customer Service Excellence
• Organizational Skills
• Attention to Detail
• Communication Skills
• Constructive Feedback

Benefits

• Typical cash compensation range for this position is $18.75-$20.67/hr plus a quarterly bonus based on store performance.
• Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location.

Pay

• $18.75-$20.67/hr

Schedule

• Work weekends, evenings, and holidays as needed.

On is an Equal Opportunity Employer

We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.