Stone Worker

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly. A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs Benefits/Perks: Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1Great Work/Life Balance: No required overtime, no nights, no weekendsTime Off: Paid holidays and accruable vacation Flexible work schedule: Can accommodate midweek appointmentsPaid New Hire Training: Onboarding includes learning alongside a trained technicianCompany Car: Each technician drives a branded company vehicle for job dutiesTools Included: All necessary tools and product are providedLearn a New Trade: Develop skills in a brand new emerging tradeSupportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solvingSmall Business: Local business with an owner who works alongside the team each dayMentorship Opportunities: Ongoing repair training and career developmentDedicated Help Lines: Technician Support Team on call to assist to questions Our Core Values: Serve OthersBe a Problem SolverTrust the Process Our Mission: Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills. Job Duties and Responsibilities: In the Field Daily On the jobsite for 4+ customers per day On-site Work Orders, customer service, and follow-ups Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc. Customer Service and Communication Display world-class customer service for tenants and property management staffTrack work progress and notes in our CRM/Dispatch toolCommunicate with support team with questions Follow Repair Process Understand and utilize our unique 5-step repair processEmploy each tool in your custom tool-kitProblem-solve repairs with creativity We are looking for someone who has experience working with stone masonry or countertops. Your familiarity with natural stones as well as synthetic materials such as quartz will assist in creating custom repairs to unique damage. Attention to detail is key in repairing small damage to stone surfaces. Preferred Qualifications: Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobbyExperience working in facilities maintenance can be a big plus, but is not requiredAn ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.Willingness to commit to learning a skill that may take months to master. What We Value: Attention to detailEnjoy working with a teamAbility to manage your own scheduleCustomer service experienceExcellent work ethic This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.