Stone Center Manager - CT

About the role

Dal-Tile, a subsidiary of Mohawk Industries, is seeking an exceptional Stone Center Manager to join our team. The Stone Center Manager will increase product sales within the assigned store coverage area, develop and retain effective working relationships with customers, and manage store operations and personnel.

Responsibilities

• Increase product sales within assigned store coverage areas to achieve company objectives
• Develop and retain effective working relationships with customers to achieve and exceed sales goals, and maximize market penetration and margin potential
• Manage store operations and personnel to ensure all activities are performed by company policies and procedures
• Achieve revenue, budget, and other business objectives for each fiscal year
• Develop business relationships with key customers within the store coverage area
• Provide leadership and direction in the pursuit of store objectives with employees
• Communicate and work closely with customers to maximize market penetration and margin potential
• Develop and implement strategic plans to accommodate corporate goals
• Review market analyses to determine customer needs, price schedules, and discount rates
• Advise customers on product selection, pricing, and sales volume, and continue to build customer relations
• Meet with key customers to negotiate and close deals
• Analyze and control expenditures of the Stone Center to conform to budgetary requirements
• Analyze sales reports showing sales volume, profit loss (EVA), and margins utilizing the on-demand reporting process
• Ensure prudent credit transactions and manage account collections
• Participate in the planning process by providing accurate, achievable sales forecasts
• Communicate the safety program goals and expectations and ensure associates are professionally trained in the Safety program
• Train, lead, and develop associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes
• Recruit, hire, and manage Stone Center staff associates, including daily support and direction, as well as ongoing performance management and development
• Ensure compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance
• Provide excellent understanding and training in the safe and proper loading of delivery trucks, and operate lift trucks with booms and/or overhead cranes

Requirements

• HS diploma and 5+ years relevant stone sales experience required OR Bachelor’s degree in Business or related field and 3+ years relevant sales/management experience in the stone business
• Strong interpersonal skills and excellent written and verbal communication skills
• Analytical aptitude, time management, and organizational skills
• Proven training, teamwork, and leadership skills
• Ability to “multi-task”
• Demonstrated follow-up and follow-through skills
• Must be proficient in MS Word, Excel, and PowerPoint
• Must be Dal-Tile certified to operate powered industrial trucks

Benefits

• Competitive salary
• Comprehensive benefits package
• Career opportunities
• Environment of creativity and growth
• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement