Stone Center Manager - CT

About the role

Join Dal-Tile, the largest manufacturer of tile and natural stone in the United States and a subsidiary of Mohawk Industries. As the Stone Center Manager, you will increase product sales within the assigned store coverage area, develop and retain effective working relationships with customers, and manage store operations and personnel.

Responsibilities

• Achieve revenue, budget, and other business objectives for each fiscal year.
• Develop business relationships with key customers within the store coverage area.
• Define goals and objectives for Stone personnel to measure performance and communicate these regularly.
• Provide leadership and direction in pursuit of store objectives with employees.
• Communicate and work closely with customers to maximize market penetration and margin potential.
• Develop and implement strategic plans to accommodate corporate goals.
• Review market analyses to determine customer needs, price schedules, and discount rates.
• Advise customers on product selection, pricing, and sales volume to build customer relations.
• Meet with key customers to negotiate and close deals.
• Analyze and control expenditures to conform to budgetary requirements.
• Analyze sales reports showing sales volume, profit loss (EVA), and margins.
• Ensure prudent credit transactions and manage account collections.
• Participate in the planning process by providing accurate, achievable sales forecasts.
• Align achievements with corporate goals, standards, and objectives.
• Communicate safety program goals and ensure associates are trained in the Safety program.
• Train, lead, and develop associates in customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.
• Cross-train on all areas of Stone Center operations: customer service, warehouse, and office administration.
• Recruit, hire, and manage Stone Center staff, including daily support, performance management, and development.
• Ensure compliance with Human Resource policies, including hiring, firing, performance management, and DOT compliance.
• Provide training in the safe and proper loading of delivery trucks and operate lift trucks with booms and/or overhead cranes.
• Perform other related duties as required.

Requirements

• High School diploma and 5+ years of relevant stone sales experience OR Bachelor’s degree in Business or related field and 3+ years of relevant sales/management experience in the stone business.

Skills

• Strong interpersonal skills and excellent written and verbal communication.
• Analytical aptitude, time management, and organizational skills.
• Proven training, teamwork, and leadership skills.
• Ability to multi-task and demonstrated follow-up and follow-through skills.
• Proficiency in MS Word, Excel, and PowerPoint.
• Dal-Tile certification to operate powered industrial trucks.

Pay

Expected base pay rates for this role will be between $52,000 and $65,000 per year at the commencement of employment. Compensation may vary by location and is determined based on job-related factors such as work location, skills, experience, education, and training. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.

Benefits

• Company Match on 401k
• Employee Purchase Discount
• Tuition Reimbursement
• Comprehensive benefits package including medical and dental