Stocker

About the role

Our Checker/Stockers keep the store running on two fronts at once, serving customers at the register and making sure shelves are stocked and ready for the next shopper. In this role, you’ll handle everything from processing transactions and bagging groceries to unloading product and rotating merchandise.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets
• Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service
• Unload product, open containers, stock shelves, and rotate product to ensure freshness and proper presentation
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer
• Verify register balances at the beginning and end of each shift where applicable
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed
• Stay aware of your surroundings to support store safety and security
• Absorb and apply new information quickly
• Assist store management with displays and decorations for special promotions and events as needed
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