Stock Associate Pottery Barn Outlet Lancaster, PA (Tanger Outlets)

Job ID: WSI-STKRM-2024 (San Francisco location; no relocation or visa sponsorship available).

About the role

Receive shipments and accurately maintain inventory records. Maintain stockroom and off-site locations. Assist the sales team in replenishing the sales floor after shipment or during recovery periods.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipments as delivered
• Ticket and stock merchandise in the stockroom or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories, and stock merchandise on appropriate shelves or in off-site locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure merchandise is safely stored, properly ticketed, packaged, and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on the sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (e.g., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Requirements

• High school diploma or equivalent preferred
• 1–2 years of customer service experience preferred
• Stockroom (or related work) experience
• Basic product knowledge preferred but not required
• Effective time management skills to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on the sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques

Schedule

• Full-time associates are expected to have open availability to meet the needs of the business.
• Part-time flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday).
• For associates to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required) that meets the needs of the business will be required.
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday and Saturday, Friday and Sunday, or Saturday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Why you’ll love working here

• A successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• At the forefront of tech and retail, redefining technology for the next generation
• Passionate about internal and external clients and live/breathe the client experience
• Creative environment with daily opportunities for innovation
• Smart, experienced leadership team that values new ideas
• Autonomy and rewards for taking initiative
• Fun and engaging workplace culture

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• 401(k) plan and other investment opportunities
• Wellness program supporting physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)