Stock Associate, Part Time Flex, New York City - West Elm

About the Role

Receive shipments and accurately maintain inventory records. Maintain stockroom and off-site locations. Assist the sales team in replenishing the sales floor after shipment or during recovery periods.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipments as delivered
• Ticket and stock merchandise in the stockroom or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed, packaged, and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on the sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (e.g., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Requirements

• High school diploma or equivalent preferred
• 1-2 years of customer service experience preferred and stockroom (or related work) experience
• Basic product knowledge preferred but not required
• Effective time management skills to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on the sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques

Schedule

• Full-time associates are expected to have open availability to meet the needs of the business.
• Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday, and/or Sunday) and two during the week (Monday to Thursday).
• For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required.
• Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Skills

• Love to keep things organized and have an unmatched attention to detail to accurately maintain inventory records
• Passionate about delivering the highest level of customer service standards to internal and external customers
• Ultimate team player, eager to jump in and help colleagues to get the job done
• Curious and creative, striving for ways to simplify processes and procedures to streamline work
• Proven success achieving results both independently and through teamwork
• Hands-on teammate who takes a proactive approach to all tasks

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental, and vision insurance, including same-sex domestic partner benefits (full-time)

Pay

The anticipated pay range for this role is $18.00-$19.00 per hour, based on several factors including but not limited to education, work experience, certifications, and geographic location.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish, and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces.