Stock Associate, Part Time Flex, Fairfax - West Elm

About the Role

Receive shipments and accurately maintain inventory records. Maintain stockroom and off‑site locations. Assist the sales team in replenishing the sales floor after shipments or during recovery periods.

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers.
• Scan shipments as delivered.
• Ticket and stock merchandise in the stockroom or prepare for immediate distribution to the sales floor.
• Provide feedback to the supervisor regarding inventory levels and damages.
• Organize the stockroom by department and categories and stock merchandise on appropriate shelves or in off‑site locations.
• Adjust stocking procedures to ensure aisles and exits are clear.
• Ensure that merchandise is safely stored, properly ticketed, packaged, logged, and easily located for replenishment.
• Pack and log merchandise as required for customer deliveries.
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records.
• Keep the stockroom clean, swept, with garbage removed and supplies organized.
• May assist on the sales floor during peak times and as assigned.
• Complete tasks listed on the daily agenda or as assigned (e.g., maintenance of store, lighting, cleaning).
• Comply with all company policies and procedures.
• Follow appropriate stockroom procedures to minimize loss to the company.

Requirements

• High school diploma or equivalent preferred.
• 1–2 years of customer service experience preferred and stockroom (or related) experience.
• Basic product knowledge preferred but not required.
• Effective time‑management skills to execute multiple tasks simultaneously.
• Ability to be mobile in the stockroom or on the sales floor for extended periods.
• Proven ability to operate and read scanning equipment for extended periods.
• Ability to lift and carry medium‑to‑large items weighing up to 100 lb., using appropriate equipment and safety techniques.
• Strong organizational skills with unmatched attention to detail.
• Passion for delivering the highest level of customer service to internal and external customers.
• Team‑player attitude, eager to help colleagues.
• Curiosity and creativity to simplify processes and streamline work.
• Proven success achieving results both independently and through teamwork.
• Hands‑on, proactive approach to tasks.

Physical Requirements

• Mobility on the sales floor for extended periods.
• Ability to operate POS systems.
• Ability to lift and mobilize medium‑to‑large items up to 75 lb., using appropriate equipment and safety techniques.

Schedule

Full‑time associates are expected to have open availability to meet business needs. Part‑time “Flex” associates must be available for a minimum of two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday‑Thursday). For a schedule of 20 hours or more per week, greater availability beyond the minimum is required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday & Saturday, Friday & Sunday, or Saturday & Sunday).

Pay

The anticipated pay range for this role is $16.00–$17.00 per hour, based on factors such as education, work experience, certifications, and geographic location.

Benefits

• Competitive compensation package including pay and benefits.
• Generous discount on all Williams‑Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays (full‑time).
• Health, dental, and vision insurance, including same‑sex domestic partner benefits (full‑time).

About Us

Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality kitchen and home products in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We are a multi‑brand, multi‑channel, global enterprise driven by technology and talented retail teams, committed to high‑quality products, functional design, outstanding customer service, and enriching the lives of our customers and communities.