Stillwater Customer Service Representative (CSR)

About the role

Culligan of Stillwater is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

Key Responsibilities

- Effectively communicate our products and services to customers and schedule in-home appointments when applicable. - Address general water quality concerns and inquiries. - Handle payments, invoices, billing inquiries, and assist with collections. - Process daily and monthly administrative tasks as assigned. - Efficiently schedule deliveries and service appointments.

Desired Qualities

- Strong communication skills, both verbal and written. - Quick problem-solving abilities for addressing unique customer needs. - Meticulous attention to detail to ensure accuracy. - Willingness to become a water treatment expert through training. - Proficiency in Microsoft Office, data entry, and documentation. - Multi-tasking ability with different computer programs. - Collaborative team player with a friendly demeanor.

Pay

$19 - $21 USD