Stewarding Supervisor (Lead Dishwashing Supervisor)

Key Responsibilities

• Supervise stewarding operations during events, including games, concerts, and special functions
• Coordinate staffing and assignments based on event schedules, BEOs, and projected volume
• Ensure timely cleaning, resetting, and distribution of dishware, glassware, flatware, and kitchen equipment
• Support culinary and catering teams to maintain smooth back-of-house operations during peak service times
• Assist with post-event breakdown, cleaning, and reset for upcoming events

Sanitation & Compliance

• Maintain strict adherence to health, safety, and sanitation standards (HACCP and local regulations)
• Ensure all kitchen, storage, and waste areas are clean, organized, and inspection-ready at all times
• Monitor dishwashing processes, chemical usage, and proper handling of equipment, including chemical dilutions and temperatures
• Enforce safe work practices and proper use of PPE among staff

Team Leadership & Development

• Supervise, train, and mentor stewarding staff in daily operations and safety procedures
• Assign duties and monitor performance to ensure productivity and quality standards
• Assist with scheduling, timekeeping, and labor management based on business levels
• Provide coaching, feedback, and support staff development
• Participate in hiring and onboarding of stewarding team members

Inventory & Equipment Management

• Manage inventory of cleaning supplies, chemicals, and stewarding equipment
• Ensure proper storage and rotation of dishware, glassware, and service items
• Report maintenance issues and coordinate repairs for dish machines and kitchen equipment
• Track breakage and loss usage to control costs

Additional Duties

• Assist in stewarding tasks (dishwashing, transport, cleaning) as needed during high-volume periods
• Collaborate with culinary, concessions, and premium services teams to meet operational needs
• Perform other duties as assigned by leadership

Qualifications

• 2–4 years of stewarding or kitchen operations experience, preferably in a high-volume venue (arena, stadium, hotel, or convention center)
• Previous supervisory or leadership experience preferred
• Strong knowledge of sanitation standards, food safety, and workplace safety practices
• Experience supporting large-scale events and fast-paced service environments
• Ability to lead and motivate a diverse team
• Strong organizational, communication, and problem-solving skills
• Basic computer skills (scheduling, inventory tracking, reporting) preferred

Requirements

• Flexible availability, including nights, weekends, holidays, and event days
• Ability to work in a fast-paced, high-pressure environment with changing priorities
• Must be able to communicate effectively in English (bilingual a plus)

Physical Demands

• Ability to stand and walk for extended periods (8–10+ hours during events)
• Ability to lift and carry up to 50 lbs regularly and up to 75 lbs occasionally
• Ability to push/pull carts and equipment up to 150 lbs
• Frequent bending, lifting, reaching, and repetitive motions
• Ability to work in hot kitchens, cold storage areas, and noisy environments

Work Environment

• This position operates within Ball Arena’s dynamic event-driven environment, supporting NBA, NHL, concerts, and large-scale entertainment events.
• The role requires working in fast-paced, high-volume kitchen and back-of-house settings with exposure to heat, steam, noise, and tight working spaces.
• Schedules vary based on event calendars and operational needs.

Pay & Benefits

• This is a FT (30) role posting till 6/15/26
• $27
• Eligible for benefits, 401k, sick leave and PTO

Supervisory Experience

• Must have supervisory experience stewarding

Bilingual Preference

• Bilingual Spanish/English preferred but not required