Stewarding - Steward

About the role

Responsible for ensuring all china and glassware is cleaned efficiently and promptly providing all facets of the dining venue available stock of silver and dish ware on a continual basis. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Team Member will work under immediate supervision. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job.

Responsibilities

• Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.
• Greet guests in a courteous and caring manner using personalized service.
• Ensures compliance to standards set by management in scraping, racking, stacking, and washing of, dishware, glassware, silverware, and all cooking pots, pans and utensils.
• Responsible for keeping work area clean and sanitary, remove all trash.
• Aids in maintaining standards of health, safety, and sanitation.
• Clean and stocks supplies, such as plates, silverware, pots, pans and other utensils.
• Must be able to clean and sanitize all kitchen equipment in a safe manner.
• Clean all hoods, stoves, countertops, and display cases.
• Participates as a team member with Food Servers, Utilities, Cooks, Supervisors and any pertinent Company Team Members in producing a smoothly and efficiently run operation that meets the highest standards of Customer Services.
• Other duties as assigned by Steward Supervisor.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Responsible for maintaining a consistent, regular attendance record.
• Adheres to performance standards, company policies and procedures, as they relate to the department.

Requirements

• Ability to speak and understand the English language.
• Ability to read and interpret documents such as safety rules, instructions, guidelines, operating and maintenance instructions, and policies and procedure manuals written in the English language.
• Ability to apply commonsense understanding to interpret and carry an extensive variety of instructions in written, oral and/or diagram.
• Ability to define problems, collect data, establish facts, and draw valid conclusions to carry out primary duties, responsibilities and tasks.
• Must use good judgment when providing information to our guests.
• Displays the ability to maintain positive guest relations at all times.
• Responsible for maintaining a consistent, regular attendance record.
• Responsible for conducting all responsibilities in a professional and ethical manner.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must be able to successfully pass applicable auditions or skill testing and a drug screening test.

Qualifications

• High School diploma or GED equivalent.
• Ability to understand oral and verbal communication while using Valley View Casino & Hotel’s communication tools which include but are not limited to radios, phones, and or email.

Skills

• Clear vision (close, distant, peripheral, and depth perception) is needed for navigating office and casino environments, reading and reviewing reports and policies, operating data processing equipment and other essential job functions.
• Team Member is required to wear black nonslip shoes and safety clear goggles at all times while on duty.
• Team Member is usually subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes.
• Team Member is occasionally subject to outside environmental conditions and to wet and/or humid conditions.
• The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud.

Benefits

N/A

Pay

N/A

Schedule

N/A