Sterilizer Cleaning & Maintenance Technician

Position Summary

The Specialty Services Technician acts as a Trusted Advisor to STERIS Customers in service of cleaning large hospital sterilizer equipment, as part of a high performing team. The Technician provides on-site cleaning services and simple maintenance on complex mechanical, electro-mechanical and electronic units in a high stress healthcare environment. The Technician pro-actively interacts and communicates concerns, updates, repairs, and service enhancement opportunities with Customers, Field Service partners and contract administration team.

Important Note About Schedule/Travel

This is a field service role with very frequent travel (75%), most of which is in a company van that the Technician keeps at home. The territory covered is generally within a few hours' drive, but occasional travel to other territories, sometimes by plane, will also be required. The work hours in this full-time role will include some weekend days, and shifts can vary between morning, afternoon, and night. A high degree of flexibility is required to accommodate our Customer needs. This is a safety sensitive position.

What You Will Do

• Accountable for Customer satisfaction as a first point of contact through pro-active, professional communication and commitment to resolving Customer’s issues/problems expediently.
• Communicate effectively and proactively with Customers on preventative cleaning needs, and associated scheduling and equipment details (arrival, service status, completion, next steps).
• Establishes and maintains rapport with the Customer and other key decision makers to promote Sterilizer services.
• Perform sterilizer cleaning function including changing required chemical ingredients; making adjustments to necessary chemicals; monitoring the cleaning process; maintaining appropriate pressures; maintaining and repairing the chamber cleaning equipment; handle, transport, and dispose of chemicals used in chamber cleaning according to safety protocols.
• Work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage, and service standards.
• Troubleshoot and consult proper contact for any observed issues with equipment and systems components.
• Utilize company-issued smart phone, laptop, and related software to perform administrative tasks, including required documentation and reporting.
• Be responsible for Company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation.

Required

• A high school diploma or GED.
• At least 3 years of work experience, at least 1 year of which must be technical or service-related work (sterile processing, mechanical, electrical, plumbing, HVAC, construction, automotive etc.).
• A valid driver’s license.
• Demonstrated proficiency with basic computer skills, smart phone use, etc.
• Excellent interpersonal and Customer communication skills.
• Strong organizational and problem-solving skills.
• Ability to work independently without supervision.

STERIS Offers

• Market Competitive Pay
• Extensive Paid Time Off and (9) added holidays
• Excellent Healthcare, Dental and Vision Benefits
• Company Vehicle
• Company Cell Phone/Laptop
• Tools, Equipment, Uniforms provided
• Long/Short Term disability coverage
• 401(k) with company match
• Tuition reimbursement and continued education programs
• Opportunities for advancement and stable long-term career

Pay range for this opportunity is $52,487.50 - $67,925.00. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

Click here for a complete list of benefits.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law.