Step Into A Rewarding Medical Assistant Career (Accepting New Graduates & Experienced MAs)!

About the role

The Medical Assistant is an essential member of the clinical team and supports Physicians, Physician Assistants, and other clinical staff in delivering safe, efficient, and patient-focused care. The Medical Assistant is responsible for patient intake, clinical documentation, room preparation, assisting with in-office procedures, coordinating patient care, and supporting the overall flow and operations of the clinic. The ideal candidate is self-motivated, organized, detail-oriented, professional, and comfortable working in a fast-paced healthcare environment. Medical Assistants are expected to maintain patient confidentiality, accurately document information in the electronic medical record (EMR), follow established clinical and operational procedures, and provide a positive experience for patients and team members.

Responsibilities

• Room patients according to established clinic standards and workflows.
• Verify patient information by interviewing patients, recording medical history, and confirming the purpose of the visit.
• Prepare patients for examination by performing preliminary clinical assessments, including obtaining blood pressure, weight, temperature, and other information as directed.
• Accurately document patient history, clinical information, and visit details in the EMR in a timely manner.
• Coordinate patient care as directed by physicians, Physician Assistants, and other authorized clinical staff.
• Assist physicians and clinical staff with in-office procedures within the scope of training and applicable requirements.
• Ensure patient medications and medication-related information are accurately entered into the EMR during each visit.
• Enter and maintain required patient information in the EMR, including medical history forms/questionnaires, HMO authorizations, and applicable outside medical records.
• Obtain medical records and other clinical documentation from outside physicians, hospitals, laboratories, radiology facilities, and other healthcare providers as needed.
• Maintain accurate and organized clinical documentation and ensure appropriate information is available to support patient care.
• Organize, stock, and maintain examination and treatment rooms in accordance with clinic standards.
• Clean and prepare examination and treatment rooms before and after patient visits.
• Sterilize instruments and maintain appropriate infection-control practices in accordance with established procedures and applicable requirements.
• Maintain adequate clinical supplies and notify the Manager when supplies are low or additional inventory is needed.
• Ensure clinical equipment is properly maintained and operating according to established instructions.
• Notify the appropriate Manager of equipment issues, malfunctions, or repair needs.
• Maintain clean, safe, organized, and patient-ready clinical areas throughout the workday.
• Assist with answering phones and scheduling patient appointments as needed.
• Respond to patient messages and route communications to the appropriate individual or department.
• Ensure messages and patient communications are reviewed and appropriately addressed before the end of the business day.
• Process clinical and administrative documents accurately and in an organized manner.
• Communicate professionally and respectfully with patients, physicians, clinical staff, and other team members.
• Assist with maintaining an efficient patient flow and supporting overall clinic operations.
• Protect patient privacy and maintain confidentiality at all times.
• Safeguard medical records and patient information in accordance with HIPAA and applicable federal and state requirements.
• Maintain a safe, secure, and healthy work environment by following established standards, procedures, and applicable legal and regulatory requirements.
• Follow LA CENTA policies, procedures, clinical standards, and applicable federal, state, and local requirements.
• Maintain professional standards and conduct consistent with the expectations of an ENT and Allergy specialty practice.
• Participate in training and educational opportunities to maintain and develop job knowledge and clinical skills.
• Take ownership of