Steam Field Service Technician - Specialty Rental - Gastonia, NC

About the role

Your mission as the Field Service Engineer is to be responsible for maintaining and repairing equipment in the field. It will be your mission to support Atlas Copco Rental's growth strategy as the leader in steam rental business in North America.

• Have experience with hydronic/boiler systems; diagnostics, repair, and installations
• Have experience with combustion analysis
• Be able to navigate PLC programs to troubleshoot
• Lead machinery troubleshooting and document repairs made
• Replace or repair defective parts
• Provide preventative maintenance, repairs, and troubleshooting services for packaged boiler systems
• Disassemble malfunctioning equipment
• Have knowledge of plumbing and mechanical codes

Requirements

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Working knowledge of boilers or experience in HVAC (cross-training is expected in missing areas)
• Associate degree with engineering major or other relevant technical degree, or equivalent relevant work experience
• Minimum two (2) years of progressive work experience in a related industry
• Good command of English; second language knowledge is a bonus
• Strong customer focus
• High energy levels
• Intermediate understanding of computers and associated systems (Microsoft Excel, Word, etc.), business systems, distribution channels, and accounting practices
• Ability to work independently and be a self-starter
• Willingness to grow within the business

Benefits

• Learning culture with global mobility as an enabler for growth, including individual learning opportunities (e.g., LinkedIn Learning), feedback culture, internal job portal, global project assignments, and face-to-face training sessions
• Support for well-being through team events and other programs
• Excellent compensation package, including a flexible benefits plan and a generous 401(k) retirement plan
• Health, dental, and vision insurance
• Life and disability insurance

Pay

Salary based on experience.

Schedule

Hybrid schedule with significant travel to visit customers within your designated area in the United States (US).

Location

You will be part of our customer center in Gastonia, NC, joining a dynamic field service team.

About Us

Specialty Rental Division North America (SRDNA) has offices throughout the US, Canada, and Mexico. Headquarters is located in Deer Park, TX, just outside of Houston. Atlas Copco Group headquarters is in Stockholm, Sweden. We are a global team with colleagues in 180 locations across 170 countries. Diverse by nature and inclusive by choice, we unite curious minds to transform the future through innovative solutions and lifelong learning.