Station Training Supervisor

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our Ground Handling Department as a Station Training Supervisor.

About the role

The primary responsibility of the position is providing quality on-the-job training to new team members and continuous learning for existing team members in the station. This includes demonstrating proper use of all equipment and vehicles, hands-on de-icing training, and follow-up. This position reports to the Department Manager, Team Member Services.

Responsibilities

• Assign a variety of tasks and assignments to new hire employees, including airport familiarization
• Demonstrate proper use of all equipment and vehicles
• Provide hands-on training for de-icing
• Follow up after all training events to ensure compliance
• Assist with delivery and storage of station supplies
• Provide support when special events are scheduled

Requirements

• Two (2) years of airline experience, preferably encompassing all functions (ticketing, gate, ramp)
• Outstanding organizational skills and ability to multi-task
• Ability to work independently, set and meet own deadlines
• Ability to work well with all levels of management and support staff
• Familiarity with Microsoft Office Suite
• Ability to defuse conflicts among team members

Preferred Qualifications

• Experienced instructor or public speaker
• Extensive knowledge of QIK, Sabre
• Bachelor’s Degree in Aviation, Education, or related field

Work Environment

• Standard office environment, use of computers and other office equipment
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds
• Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental available

Pay

Starting rate: $20.50/hour