Station Manager

About the role

Lead and manage the Raleigh/Durham (RDU) station P&L and operations successfully via:

• Engaging people
• Growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners)
• Organizing the team for great customer service, operational quality and efficiency incl. GSC collaboration
• Managing costs and partners

Responsibilities

Manage Station’s EBIT result

Ensure employee engagement, targeting for the best results

Ensure and Improve customer satisfaction via Service First incl. process improvements

Drive GoGreen agenda

Deals with local authorities and acts as a legal representative of the station.

Representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics

Leads negotiations with external suppliers

Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where “Station Manager” title may be beneficial to closing the deal)

Hiring decisions at station level (although Station Manager may require formal next-level approval)

Functional strategy decisions

Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)

Setting performance targets

Evaluating performance and targets achievement

Ensure adherence to Company policies

Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service

Collaborate with AFR product and DGF global network partners

Qualifications

• Good understanding of freight forwarding industry
• Knowledge of station level administrative matters
• Ability to take ownership and drive station solutions independently
• Proven track record in people management role (leadership, motivation and people skill)
• Strong communication skills
• Good Air Freight background seen as major benefit

Pay

Pay Range: $99,150.00 - $132,200.00+ (Based on Experience)

Benefits

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.