State Street Branch: Full-Time Teller

About the role

Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top‑notch customer service where you shine? As a Full‑Time Teller, you are an essential part of our branch team. You will accurately handle teller transactions while recognizing opportunities to recommend UW Credit Union products and services that align with our members’ financial goals. Through these interactions, you will build strong and trustworthy relationships with members at your State Street branch.

Responsibilities

• Welcome and assist members at our State Street branch, representing UW Credit Union.
• Strive to meet performance goals in line with our Members for Life Sales & Service Philosophy.
• Maintain a good understanding of all UW Credit Union products and services.
• Ensure accurate and efficient handling of member requests at the teller line.
• Follow UW Credit Union’s Cash Management policies and procedures.
• Investigate potential errors in teller transactions and communicate with affected members.
• Build relationships with members, understand their needs, offer recommendations, and make referrals when appropriate.
• Look for ways to exceed our members’ expectations.
• Work with your branch team to address member and branch needs.

Qualifications

• High School Diploma or equivalent.
• 1 year of customer service experience.
• Confidence with cash handling and transactions.
• Demonstrated ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player who can confidently jump in where and when needed.
• Ability to work in an autonomous environment.

Benefits

• 21.5+ days of annual paid time off.
• 2 weeks paid caregiver leave.
• 2.5 weeks paid new‑child parental leave.
• 2 days paid volunteer time.
• 11 paid holidays (includes your birthday!).
• 401(k) company match of up to 5%, plus approximately 4% discretionary match.
• Variable bonus reward.
• Competitive medical, dental, and vision plans, including domestic partner eligibility.
• Employee Assistance Program.
• And more.

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization, including but not limited to H‑1B, F‑1 OPT, TN, or other visa categories.