Full-Time Teller

About the role

The Teller is responsible for accurately processing deposit account and loan transactions while adhering to all policies and procedures. The Teller will support the sales process by maintaining customer relationships through superior customer service and referring bank products and services when beneficial and appropriate.

Responsibilities

• Effectively process customer transactions with a high level of integrity, accuracy and knowledge.
• Support the sales process by identifying customer needs, promoting current promotional offers and referring customers to Bankers and other lines of business (i.e. WIS and WMC) for further assistance with bank products and services.
• Maintain knowledge of WSB's core processing system, WSB products and service, WSB policies and procedures, and regulatory requirements governing retail deposit accounts.
• Build and strengthen customer relationships by providing an unparalleled banking experience as set forth in WSB's Mission.
• Answer customer questions and resolve related account issues, including phone and in-person.
• Keep abreast of industry trends, standards, and external factors that may affect the bank.
• Recommend reasonable changes to policies, procedures, and products.
• Operate in full compliance with internal policies/procedures, as well as applicable regulations/laws.
• Other duties as assigned.

Requirements

• High School diploma or general education degree (GED).
• 6 months of cash handling and/or customer service experience (required).
• 2–4 years cash handling and/or customer service experience (preferred).
• Co-op participation (preferred).
• Previous cash handling and/or retail experience (preferred).
• Required to have your own cell phone.

Benefits

• Outstanding Medical, Dental, and Vision Insurance
• 401(k) matching
• Employee Stock Ownership Plan
• Paid Time Off
• Paid Holidays
• Flexible Spending Account
• Pet Insurance
• And so much more!

Pay

Starting salary for Teller position is $18.00 an hour and up, depending on experience.