STATE BENEFITS SPECIALIST

Primary Responsibilities

• Oversight of employee benefits programs, including health insurance, dental, vision, retirement plans, life insurance, and other offerings.
• Timely and accurate processing of benefits enrollments, changes, and terminations.
• Providing guidance and support to employees regarding their benefits options.
• Assisting with benefits claims processing and ensuring accurate and timely claim filings.
• Investigating and resolving benefit issues and discrepancies.
• Cooking benefits open enrollment periods, providing necessary information to employees.

Knowledge And Skills

• Strong understanding of benefits administration, eligibility determination, and claims processing.
• In-depth knowledge of federal and state benefits-related regulations, including ACA, FMLA, COBRA, HIPAA, and other related laws and policies.
• Ability to handle sensitive information with discretion and comply with privacy laws and regulations.
• Excellent interpersonal and communication skills to interact professionally with employees and resolve issues.
• Strong critical thinking skills to analyze issues, identify solutions, and recommend appropriate actions.
• Ability to review and accurately identify discrepancies or errors in complex benefits information.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field.
• Satisfaction of minimum qualifications, including years of experience and service, does not guarantee progression within the job series.
• Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management.