Startup Operations & Growth Intern

About the role

The Startup Operations & Growth Intern will work directly with the founders of Lineup Booking Solutions, a live music booking platform, to support various aspects of the business including customer success, business development, project management, marketing, and day-to-day operations.

Responsibilities

• Activate new venue partners by managing opportunities throughout the sales pipeline
• Research and identify prospective venues, artists, and community partners to generate new leads and support company growth
• Conduct market and industry research to uncover growth opportunities, identify trends, and support business strategy
• Serve as a primary point of contact for customer questions, feedback, and ongoing support
• Build and maintain strong relationships with artists, venues, and community partners
• Coordinate projects across business, marketing, and software development to ensure priorities remain aligned and initiatives continue moving forward
• Track project timelines, deliverables, and business priorities while helping keep the team organized and accountable
• Gather customer feedback and identify opportunities to improve the platform, onboarding experience, and operational processes
• Aid with marketing initiatives, product launches, community outreach, and special projects
• Assist with testing new platform features and documenting bugs, usability issues, and product improvement ideas
• Attend meetings with venue owners, talent buyers, artists, and community partners throughout Northwest Arkansas as needed

Requirements

We're looking for a self-starter with initiative and adaptability, rather than a perfect candidate. Ideal candidates are highly organized, detail-oriented, and comfortable balancing multiple priorities in a fast-paced startup environment. They should be excellent communicators who enjoy working with customers and building relationships, and passionate about creating exceptional customer experiences.

Qualifications

• Current Arkansas state resident
• Ability to pass a standard background check
• Willingness to travel throughout NWA for occasional meetings with venue partners and community organizations
• Reliable form of transportation required
• Ability to work 30 hours a week, following the three-month internship
• Ability to work full-time in the United States without a current or future need for visa sponsorship
• High curiosity and interest in learning new technologies and growing or starting your IT career
• Technical aptitude exhibited through projects, experience, or online learning

Skills

Experience with CRM platforms such as HubSpot, ActiveCampaign, Salesforce, Pipedrive, or similar tools, and project management software such as ClickUp, Asana, Trello, or Notion are a plus.

Benefits

This internship offers a unique opportunity to work directly with the founders of a growing startup and gain hands-on experience across nearly every aspect of the business. You'll have a meaningful impact from day one while developing skills in business operations, customer success, project management, sales, marketing, product development, and entrepreneurship.

Pay

$15/hr

Schedule

30-hour week, occasional flexibility is required for venue meetings, partner visits, networking events, or community events

Length of Internship

3 months with the potential to convert to a full-time opportunity based on employer demand

Location

Bentonville, Arkansas, Hybrid Schedule (twice a week)

Additional Details

Candidates must be willing to travel throughout NWA for occasional meetings with venue partners and community organizations. A reliable form of transportation is required.

Why You'll Love This Internship

This internship offers a unique opportunity to work directly with the founders of a growing startup and gain hands-on experience across nearly every aspect of the business. You'll have a meaningful impact from day one while developing skills in business operations, customer success, project management, sales, marketing, product development, and entrepreneurship.

How the Interview Process Works

Apprenticely will conduct an initial phone interview and assessment. Apprenticely will send selected resumes to companies that match the candidate’s skills and interests. Our employer partners will decide who to interview and select the final candidates for the internship program. Meet the Apprenticely team and join our upcoming virtual webinars via zoom; dates and details are on our events page. Check out our YouTube page for past webinars and career tips!