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Jobs · OTHR · Pennsylvania

START Therapeutic Coach (Closes 8/31)

Allegheny County Department of Human Services · Pittsburgh, PA · Yesterday
OTHRFull-time

If hired for this position, you would be an employee of our partner agency, Community Family Advocates working onsite at Allegheny County DHS.

About the role

START is an evidence-based, community crisis prevention and intervention service model for individuals aged 6 and older with intellectual and developmental disabilities and mental health needs. The START Therapeutic Coach (STC) is a professional position within the Office of Developmental Supports (ODS), Allegheny County Department of Human Services (DHS). The Therapeutic Coach works to enhance the work of the START Coordinators through collaboration to identify what resources and strengths are already present, develop interventions to maximize them, and build on areas where growth is needed using the approach of ‘building on what’s strong’ to supplement ‘fixing what’s wrong’ approach. These tasks are accomplished in the person’s home setting or other environment where challenges may occur.

Responsibilities

  • Provide a supporting and encouraging environment for caregivers and persons receiving therapeutic coaching.
  • Implement all STC services as outlined in the START Therapeutic Coaching Manual.
  • Collaborate with START clinical team to identify positive, strengths-based, and culturally competent therapeutic strategies.
  • Communication with START team about biopsychosocial factors influencing current functioning, effects of interventions, and coaching outcomes.
  • Provide modeling and education with entire family/support system to create a safe, nurturing home environment.
  • Maintain timely documentation, session/visit notes, and other data, including START Information Reporting System (SIRS) entry.
  • Respond to individual safety needs, including reporting significant changes in a person’s presentation and health.
  • Maintain professional boundaries with persons and families receiving services and follow ethical and licensing guidelines.
  • Serve as a positive representative for the START Program with other professionals, families and the community.
  • Attend and participate in daily Triage with START team and system partners.
  • Maintain knowledge of various intervention practices through training and in-service opportunities presented or discovered.
  • Perform additional tasks and duties as required by the employer.

Requirements

  • Bachelor’s degree in psychology, social work or other human service-related field.
  • Minimum of 2-years of experience working with persons with intellectual/developmental disabilities (ID/A) and mental health needs.
  • Act 33 and 34 clearances.
  • Valid driver’s license and access to a reliable vehicle.
  • Position requires travel within the community to meet participants where they need the most support.

Skills

  • Ability to develop positive professional working relationships with system partners, families and/or caregivers.
  • Working understanding of PERMA+, strength spotting and various evidence-based assessments provided by the START team.
  • Knowledge of applicable regulations for the systems involved in STC.
  • Excellent written and verbal communication skills when presenting to senior management, stakeholders and system partners.
  • Knowledge of general computer programs (i.e. MS Word, Outlook, Adobe).
  • Demonstrate creative problem-solving skills that promote maximum effectiveness of both natural and community resources.
  • Demonstrated excellence in customer service by resolving issues promptly and maintaining high levels of satisfaction.
  • Ability to facilitate, plan, and organize multi-system activities and handle multiple priorities simultaneously.
  • Ability to manage conflict by addressing issues and negotiate a solution-based outcome.

About the employer

DHS is diverse, but we strive to be even more inclusive. This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS. It has strong, assertive leaders. We do not hire yes-people. You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

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