Starbucks Shift Supervisor

Key Responsibilities

• Supervise staff and deploy resources during assigned shifts.
• Lead by example in delivering exceptional customer service.
• Aid in training, coaching, and providing performance feedback.
• Execute opening and closing procedures as assigned.
• Ensure compliance with cash-handling and safety procedures.
• Communicate operational needs to management.
• Maintain regular and punctual attendance.

Job Knowledge / Skills / Abilities

• Strong leadership and interpersonal skills.
• Ability to coach and motivate team members.
• Ability to work flexible schedules including nights and weekends.
• Prior food service or customer service experience preferred.

Job Environment

• Retail food and beverage environment.
• Prolonged standing and walking.
• Frequent bending, lifting, and repetitive tasks.
• Exposure to heat, equipment, and customer traffic.

Benefits

• Medical, dental, vision, and prescription drug coverage
• 401(k)
• Flexible Spending Account
• Employer-sponsored life insurance
• Employer-sponsored short-term and long-term disability
• Employee Assistance Program
• Voluntary life insurance
• Vacation and paid holidays