Starbucks Shift Lead Supervisor

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach guided by our values: P.E.A.C.H. (Passionate, Excellence, Adaptable, Community, Humble). Our people are the core to our success; we invest in employee training and development to ensure our communities and team members can thrive.

Responsibilities

• Supervise and lead a team of baristas during assigned shifts.
• Ensure efficient and smooth operation of the Starbucks store.
• Provide excellent customer service and resolve customer issues promptly.
• Train and coach team members to uphold Starbucks standards.
• Manage inventory, order supplies, and ensure proper stock levels.
• Maintain a clean and organized store environment.
• Adhere to company policies and procedures.
• Assist in the implementation of promotions and marketing initiatives.
• Handle cash transactions and maintain accurate financial records.

Requirements

• Experience in a Starbucks, food service role in a restaurant, hotel, or similar environment preferred.
• Attention to detail with the ability to be thorough in your work.
• Ability to work independently while maintaining timelines.

Physical Demands

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization’s physical premises.

Benefits

• Competitive salary.
• Medical, dental, and vision coverage.
• Paid time off.
• 401k Retirement Plan.
• Exciting and fun work environment.
• Top-notch training and growth opportunities.