Starbucks Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

About the Role

The Starbucks Manager is responsible for the overall operation, profitability, customer experience, and team leadership of the in-store Starbucks kiosk. This position ensures the department delivers exceptional customer service, maintains Starbucks brand standards, drives sales growth, and complies with all company, food safety, and Starbucks operational requirements. The Starbucks Manager leads and develops baristas while creating a welcoming café environment that enhances the customer shopping experience.

Responsibilities

• Leadership & Team Development
  • Lead, coach, train, and develop Starbucks team members, including Assistant Starbucks Managers and Baristas.
  • Recruit, interview, hire, and onboard new café employees.
  • Conduct performance evaluations and provide ongoing coaching and development.
  • Foster a culture of customer service excellence, accountability, and teamwork.
  • Create schedules that support staffing needs while managing labor costs.
• Customer Service
  • Deliver and promote exceptional customer service in accordance with Starbucks and company standards.
  • Ensure customers receive friendly, accurate, and efficient service.
  • Resolve customer concerns and service issues promptly and professionally.
  • Build customer loyalty by creating a positive and welcoming café experience.
  • Encourage team engagement and connection with customers.
• Department Operations
  • Oversee daily Starbucks operations, including beverage production, food service, cleanliness, and merchandising.
  • Ensure compliance with all Starbucks brand standards and operating procedures.
  • Monitor workflow and staffing to support peak business periods.
  • Maintain café appearance, organization, and cleanliness standards.
  • Ensure equipment is properly maintained and functioning efficiently.
• Sales & Merchandising
  • Execute promotional programs, seasonal launches, and merchandising initiatives.
  • Maintain attractive product displays and merchandise presentations.
  • Monitor sales trends and implement strategies to increase sales and profitability.
  • Support execution of marketing and customer engagement initiatives.
  • Ensure promotional products and featured beverages are available and properly displayed.
• Inventory Management & Cost Control
  • Manage ordering, receiving, inventory control, and product replenishment.
  • Maintain adequate inventory levels while minimizing spoilage and waste.
  • Monitor food, beverage, supply, and operating costs.
  • Investigate inventory variances and implement corrective actions.
  • Ensure accurate recordkeeping and inventory reporting.
• Financial Performance
  • Manage labor, expenses, and department profitability.
  • Review sales, productivity, and operational reports regularly.
  • Develop and execute action plans to achieve sales and financial goals.
  • Support store-wide operational and financial objectives.
• Food Safety & Compliance
  • Ensure compliance with all food safety, sanitation, health department, and Starbucks requirements.
  • Maintain proper food handling, temperature monitoring, and cleaning procedures.
  • Ensure employees follow all safety policies and operational procedures.
  • Promote a safe environment for customers and employees.
• Quality Assurance
  • Ensure beverages and food items are prepared according to Starbucks recipes and standards.
  • Monitor consistency, quality, freshness, and presentation of all products.
  • Conduct routine audits and inspections to ensure brand compliance.
  • Maintain high standards of product quality and customer satisfaction.

Benefits

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve