Starbucks Barista- Full Time

About the role

As an Omni Starbucks Barista, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will model and act in accordance with the Starbucks guiding principles and the Omni Trilogy Culture. As a Starbucks Partner, you’ll be part of a company consistently rated as a great place to work.

Responsibilities

• Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks and Omni Hotels & Resorts.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and set a positive example for the shift team.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Communicates information to manager so the team can respond to create the Third Place environment during each shift.
• Assists with new partner training by positively reinforcing successful performance and giving respectful, encouraging coaching as needed.
• Contributes to a positive team environment by recognizing changes in partner morale and performance and communicating them to the store manager.
• Delivers legendary customer service by acting with a "customer comes first" attitude and connecting with customers to discover and respond to their needs.
• Follows Starbucks and Omni operational policies and procedures for cash handling, safety, and security to ensure partner safety during each shift.
• Counts bank deposit at the end of assigned register shifts and balances the house bank.
• Maintains a clean and organized workspace so partners can locate resources and product as needed.
• Adheres to Omni Hotels & Resorts attendance and punctuality standards.
• Maintains all Moments of Service standards.
• Follows Omni Starbucks uniform and appearance standards.
• Provides quality beverages, whole bean, and food products consistently by adhering to all recipe and presentation standards, and health, safety, and sanitation guidelines.
• Attends all monthly store meetings and training sessions.
• Recognizes and reinforces individual and team accomplishments using Omni Service Champion (OSC) cards.
• Embraces Starbucks’ commitment to environmental responsibility through recycling, ethical growing, conservation, and green planet practices.

Qualifications

• Ability to learn quickly.
• Ability to memorize a large number of beverage recipes in a timely manner.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills.
• Ability to work as part of a team.
• Some Starbucks, coffee house, or F&B experience preferred.