Starbucks Assistant General Manager Dulles International Airport

Great Reasons to Work with Us

Great Reasons to Work with Us
Career advancement opportunities
Fun Work Environment
Medical Benefits
Company Paid Time Off
Premium pay for Worked Holidays
401K Program
Associate recognition Programs
Merchandise and dining discounts
Transportation and parking space assistance

How You Can Make a Difference

Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.

Operational Excellence

• Strengthen expertise in the industry and deliver on our plans, keeping the needs of our internal and external customers in mind.
• Ensure positive guest service in all areas.
• Investigate and resolve complaints concerning food quality and service, responding to guests with a resolution within 24 hours.
• Take all appropriate actions to turn dissatisfied guests into return guests.
• Source high potential candidates using a variety of recruiting avenues.
• Ensure each candidate is screened using approved interview guides.
• Ensure all direct reports complete all compliance based and brand specific training by the due date.
• Set clear performance goals and expectations for your team.
• Following up consistently, providing feedback on an ongoing basis.
• Ensure performance evaluations and associate coaching is delivered on a timely basis.
• Drive associate engagement through a variety of methods, including the annual engagement survey.
• Be an active listener and leader, holding regularly scheduled meetings to assess the team’s morale and making necessary adjustments.

Profitable Growth

• Analyze financial data on a daily basis and take appropriate action to maintain profitability.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.
• Maintain an acceptable food cost percentage by overseeing food and beverage purchasing, quality and cost control.

Innovation

• Must have a thorough understanding of all hardware and software systems that are used.
• Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.
• In response to key observations, you must be innovative and collaborative in driving departmental success.

Productivity

• Maximize resources to improve process and grow the business.
• Exhibit efficiency in completing job requirements through working with a sense of urgency, consolidating tasks, delegating, and empowering others while managing their efforts.
• Self-driven, work independently, and always do the right thing.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Must be able to sustain performance under conditions of stress—such as tight deadlines and detailed questioning.

Effective Communication

• Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Role model and provide accessibility to all management and staff for open communication, leadership, direction, and motivation.
• Open-minded to feedback.
• Must have sufficient self-confidence, poise, charisma, and interpersonal skills to be able to work effectively as part of a team and to take part in professional discussions.
• Must demonstrate the ability to be a team player and quick learner in a dynamic, fast-paced environment with varying levels of patrons and team members present.
• Exhibit leadership courage and the ability to coach up as well as coach direct reports.

Position Qualifications

• 5-7 years of experience in a full-service restaurant.
• Obtain and maintain current Serve Safe Food Manager’s Certification within six months of hire/promotion.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must agree to work various shifts in a 7/365 team-oriented environment.
• Proficiency required in reading and writing, Microsoft Office Suite, and mathematics.