Stand Manager - Weaverville, NC

About the Role

Piedmont Beverage Company, a franchisee of 7 Brew, is seeking a Stand Manager to oversee daily operations at one of its rapidly expanding drive-thru coffee locations. This leader will cultivate a positive team environment, drive exceptional customer service, ensure operational standards, and achieve financial targets.

Responsibilities

• Lead and develop the team by recruiting, training, coaching, and fostering a culture of kindness, energy, excellence, and accountability.
• Ensure operational excellence by overseeing daily operations, maintaining cleanliness and product quality, managing inventory, and ensuring compliance with equipment, health, and safety standards.
• Deliver outstanding customer experiences by creating a welcoming environment, ensuring fast and accurate service, resolving concerns quickly, and continuously improving service metrics.
• Drive financial and business performance by managing labor and cost controls, tracking stand performance, executing local marketing efforts, and maintaining accurate cash handling.
• Communicate and collaborate effectively by keeping team members informed, partnering with HR/Operations/Training, and maintaining strong relationships with corporate partners and the community.

Qualifications

• 1–3 years of leadership experience in a fast-paced, service-oriented environment.
• Strong problem-solving skills and ability to stay calm under pressure.
• Excellent communication, organization, and project-management abilities.
• Basic mechanical aptitude and comfort in troubleshooting equipment issues.
• Understanding of safety standards, food handling rules, and compliance alignment.

Skills

• Genuine passion for uplifting interactions with team members and customers.
• Ability to work outside in all weather conditions.
• Ability to stand for long periods and lift up to 50 lbs.

Schedule

Full-time role requiring availability for early mornings, evenings, weekends, and holidays. Work a minimum of 33 hours in the stand. Occasional travel may be required for training, meetings, and cross-stand support.