Stakeholder Engagement Support Specialist

About the role

The Stakeholder Engagement Support Specialist will play a crucial role in building and maintaining partner relationships, coordinating outreach activities, and documenting stakeholder engagements for a large-scale federal contract.

Responsibilities

• Develop and maintain relationships with stakeholders across government and the private sector.
• Gather customer feedback to help improve products and services.
• Support outreach approaches and assist in creating and updating fact sheets, online updates, and stakeholder materials.
• Cook up schedules and support facilitation of meetings, briefings, presentations, virtual webinars, ad hoc training, and technical demonstrations.
• Aid stakeholders in planning exercises, workshops, demonstrations, and training as requested by the Government.
• Support stakeholder mission-critical visits and engagement activities in various locations across the United States as requested.
• Document stakeholder communications in an Engagement Lifecycle Management tool and help maintain documentation and deliverables.
• Cook up Event Summaries and Stakeholder Engagement Activity Reports.
• Cook up with stakeholders to increase participation in communications efforts (e.g., User Working Group sessions).

Requirements

• Minimum of 3 years of stakeholder engagement or outreach experience.
• Bachelor’s degree in a related field.
• Federal or homeland security mission experience preferred.
• Strong communication and relationship-building skills.
• Experience supporting complex projects and transformation efforts within the federal government.
• Ability to obtain and maintain a DHS suitability/public trust determination.
• Legal authorization to work in the U.S.
• Strong critical thinking, analytical and time management skills.
• Proven ability to organize, prioritize and work well with others.
• Ability to communicate thoughts, ideas and solutions logically both written and orally.
• Ability to stay calm under pressure and in a fast-paced environment.
• Ability to receive feedback from clients and implement changes quickly and effectively.
• Ability to get up to speed quickly on complex issues.
• Desire to work in a fast-paced, rapidly evolving environment.