Staffing Specialist

About the role

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. As a Staffing Specialist, you’ll contribute to our mission by developing an amazing team of compassionate and dedicated healthcare providers, ensuring the Right Care, at the Right Time, in the Right Place.

Responsibilities

• Responsible for the ongoing scheduling of appropriate services for all requests for homemaking, personal care, and home health aide services in a timely manner in accordance with established procedures, including staffing planned and unplanned absences.
• Ensures all clients without an attendant (CWA), holds, and updates are managed per Elara Caring protocol; ensuring all regulatory documentation has been submitted timely for services not delivered or delayed start of cares.
• Reports CWA weekly to the team and touches base with clients (documents touch base in Arrow).
• Submits 2067 (client communication form) as required.
• Completes all Compliance items in Arrow for Tracking the new hire Status.
• Updates attendant availability as required.
• Ensures compliance with 3040 and performs verbal orientations (if qualified); or coordinates the verbal orientation between the attendant and qualified staff.
• Maintains accurate records of the current and prospective schedule for all caregivers.
• Connects with the clients that are CWA weekly to keep them informed of actions to secure staffing.
• Performs other duties/projects as assigned.

Requirements

• Must have a high school diploma or GED.
• Professional verbal and written communication skills.
• Excellent organizational skills.
• Employment or personal experience giving one an understanding of the issues and needs of the elderly or disabled.
• 2+ years of experience in a fast-paced office is preferred.
• Must have access to public transportation or a dependable vehicle, valid driver’s license, and auto insurance in accordance with state laws.
• Bilingual fluency in Spanish, Chinese (Mandarin/Cantonese), Russian, or Portuguese may be required as needed.

You will report to the Lead Staffing Specialist or Director of Operations.

Benefits

• Competitive compensation package.
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost.
• Opportunities for advancement.
• Comprehensive insurance plans for medical, dental, and vision benefits.
• 401(K) with employer match.
• Paid time off, paid holidays, family, and pet bereavement.
• Pet insurance.