Staff Technical Program Manager, Engineering Excellence
About the role
We're seeking a Staff Technical Program Manager, Engineering Effectiveness to drive measurable improvements in how our engineering organization delivers value.
Core Responsibilities
Own and drive 1-3 major strategic initiatives per quarter that span multiple teams and departments
Act as the central coordinator and single point of accountability for complex, multi-stakeholder technical projects such as: Infrastructure transformations (e.g., database migrations, architecture reworks), Platform consolidations or modernization efforts, Major tooling or process changes affecting the entire engineering organization, Technical initiatives requiring coordination across Customer Success, Sales, Business Analytics, Product, and Engineering teams
Navigate competing priorities and build consensus across departments with different objectives
Define success criteria, track progress, manage dependencies, and communicate status to stakeholders
Identify and mitigate risks before they become blockers
Drive initiatives from conception through successful delivery and post-launch measurement
Process Optimization and Workflow Excellence
Design and continuously improve engineering workflows including agile practices, sprint cycles, and release processes
Identify and eliminate friction points in the development lifecycle from code commit to production deployment
Strategically drive CI/CD pipeline improvements to reduce cycle time and increase deployment frequency
Establish engineering best practices and standards that scale across teams
Define, track, and report on key engineering effectiveness metrics
Build dashboards and reporting systems that provide actionable insights to engineering leadership
Translate technical metrics into business impact for executive stakeholders
Conduct retrospectives and data analysis to identify trends and improvement opportunities
What You’ll Bring
6+ years of experience as a Technical Program Manager (TPM) or similar role driving cross-functional technical programs
Proven track record leading complex, cross-functional technical initiatives involving 5+ teams/departments
Strong project and program management skills with ability to drive initiatives from conception to completion
Proven track record of implementing metrics and measurement systems
Strong analytical skills with ability to translate data into actionable insights
Experience with modern development practices
Understanding of agile methodologies and their practical application
Excellent communication skills with both technical and non-technical audiences
Experience influencing without authority across engineering organizations
Can navigate complex organizations and build consensus
Think in systems and see the interconnections between tools, processes, and people
Isn't afraid to challenge the status quo with data-backed proposals
Balances pragmatism with ambition, shipping incremental improvements while building toward transformational change
Genuinely cares about developer experience and engineering craft
Preferred Qualifications
Gets energized by making other people's work easier and more effective
Loves digging into data to find insights and patterns
Can navigate complex organizations and build consensus
Thinks in systems and sees the interconnections between tools, processes, and people
Isn't afraid to challenge the status quo with data-backed proposals
Balances pragmatism with ambition, shipping incremental improvements while building toward transformational change
Genuinely cares about developer experience and engineering craft