Staff Technical Program Manager, Engineering Onboarding

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the role

We are looking for a collaborative Staff Technical Program Manager, Engineering Onboarding to build an AI-first onboarding experience that helps new engineers become confident, effective builders. You will create the technical learning, practical support, and community that enable engineers to understand Affirm’s systems, ship, and grow their impact.

Responsibilities

• Own the design and delivery of Engineering onboarding, creating a welcoming, technically credible experience for new engineers across North America and EMEA.
• Lead hands-on learning experiences at our San Francisco office, complemented by virtual and regional programming that helps engineers build relationships, context, and practical fluency.
• Partner with Engineering leaders and subject-matter experts across Developer Productivity, SRE, Security, Architecture, and Product teams to build and maintain useful technical onboarding content.
• Translate Affirm’s AI-first engineering practices into practical learning experiences, including agent-assisted development, code review, testing, CI, deployment, observability, and production support.
• Work with managers and buddies to create clear, role-relevant onboarding plans that help new engineers establish context, connect with their teams, and begin contributing effectively.
• Coordinate with Recruiting, Learning, People Ops, IT, Facilities, Finance, and regional partners to ensure each cohort has the access, equipment, environment, and support needed for a strong start.
• Gather feedback from new hires, managers, and facilitators, then use it to continuously improve the content, operations, and experience of Engineering onboarding.

Requirements

You have 2–4 years of experience as a technical leader in a software engineering organization. You understand modern software development practices, including AI-assisted development, code review, testing, CI, deployment, observability, and incident response. You have improved engineering workflows, technical learning programs, or operating practices through thoughtful program design, feedback, and cross-functional execution. You can turn ambiguous problems into clear plans, playbooks, and operating rhythms. You have the technical judgment to