Staff Technical Account Manager

Responsibilities

• Establish long-term relationships within assigned accounts to understand strategic goals
• Provide project leadership and architectural guidance for cybersecurity implementations
• Lead and coordinate across client engagements with multiple stakeholders
• Deliver product feedback to inform Product Management teams based on military needs
• Act as an advisory resource on best practices and the company solutions adoption
• Perform health checks and document findings with recommendations
• Advocate for customers within the company to ensure timely issue resolution

Qualifications

• 5-10 years of experience supporting SaaS enterprise software
• Solid understanding of cybersecurity products and Zero Trust architecture
• Strong communication and interpersonal skills with executive presence
• Experience deploying enterprise security solutions in high-assurance environments
• Technical background in data center infrastructure and system administration
• Able to explain complex concepts to diverse audiences
• Must be able to obtain and maintain a U.S. security clearance

Benefits

• Home-office based position with expected travel of ~30%
• Opportunities for professional growth within the cybersecurity field
• Exposure to high-profile projects in DoD/Military environments
• Collaboration with internal teams and cross-functional stakeholders
• Involvement in cutting-edge cybersecurity initiatives and strategies

Pay

$120,000 – $150,000 annually

Schedule

Remote - US based candidates only, no visa sponsorship available