Staff Support Assistant.

About the role

This position serves as a Staff Support Assistant, performing a wide variety of complex organizational projects and assignments for the Headquarters Staff, comprised of the Executive Office, Resource Management Office, and Contracting groups.

The incumbent will serve as the authority for administrative policies, business procedures, and requirements, and will maintain spreadsheets or other tools to track requirements, suspense dates, and status for multiple actions, coordinating with responsible action officers to monitor completion within established time limits.

The Staff Support Assistant will use automated financial management systems to process purchase requests, travel orders, and reconcile government purchase card transactions, and will finalize a variety of technical and non-technical correspondence.

The incumbent will also serve as the organization’s point of contact, interacting with counterparts from other offices and organizations.

Responsibilities

• Performs a wide variety of complex organizational projects and assignments for the Headquarters Staff
• Serves as the authority for administrative policies, business procedures, and requirements
• Maintains spreadsheets or other tools to track requirements, suspense dates, and status for multiple actions
• Uses automated financial management systems to process purchase requests, travel orders, and reconcile government purchase card transactions
• Finalizes a variety of technical and non-technical correspondence
• Serves as the organization’s point of contact, interacting with counterparts from other offices and organizations

Requirements

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

• Only applicants who meet one of the employment authority categories are eligible to apply for this job
• Applicants must meet the education and/or experience requirements described below

Qualifications

To qualify, applicants must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations.

• For the GS-05 Grade Level: One year of specialized experience equivalent to at least the GS-04 grade level in the Federal service, including assisting with routine administrative tasks, following detailed instructions to process requests, gathering data for reports, and communicating with staff
• For the GS-07 Grade Level: One year of specialized experience which includes assisting with administrative support tasks, using established procedures to process requests, gathering data for reports, and communicating with staff and other offices
• For the GS-09 Grade Level: One year of specialized experience which includes providing administrative support to multiple offices, coordinating administrative support operations, reviewing correspondence for compliance, and managing file systems

Applicants will be evaluated on the basis of their level of competency in the following areas: Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork, and Time in Grade Requirement.

Skills

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork