Staff Software Engineer, Issue Workflow

About the role

Issue Workflow is Sentry's primary product surface. It processes billions of events daily and turns them into actionable insights that help millions of developers fix bugs faster. As a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise.

This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions. You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agent workflows, and how we ensure the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.

You will:

• Drive technical strategy and roadmap.
• Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform.
• Make strategic calls about architectural direction, technology choices, and technical debt.
• Ensure the team is building a strong foundation to scale with Sentry's growth.
• Solve complex performance and scalability challenges.
• Champion product quality and user experience. Build features that don't just work—they delight.
• Understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
• Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.

Qualifications

• 10+ years in full-stack software engineering, ideally Python and Typescript.
• Expertise in domain modeling, distributed systems, data stores, message queues.
• Excellent written and verbal communication skills.
• Experience with PostgreSQL, ClickHouse, and Kafka is preferred.