Staff Software Engineer (Integrations Platform)

About the Role

GoFundMe is seeking a Staff Software Engineer, Integrations Platform to drive the technical vision and execution of our Integrations platform. You'll serve as a senior IC on a high-impact team responsible for core integration surfaces including Public APIs, Webhooks, Salesforce integrations (NPC, NPSP), and Integration Platform as a Service (iPaaS) tools like Workato and Zapier. You'll lead architecture efforts, mentor engineers, and work closely with cross-functional partners to build robust, scalable integration solutions that connect GoFundMe to the broader ecosystem. This role is ideal for a seasoned technical leader who thrives on solving complex problems, setting architectural direction, and leading by example through hands-on contributions.

Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office expectation of 3x a week.

Responsibilities

• Define and drive the technical roadmap for our Integrations platform, ensuring it scales with product growth and business complexity.
• Lead the design and implementation of core integration components: Public/Private APIs, webhooks, internal/external system connectivity, and automation workflows.
• Serve as a hands-on expert and role model in software design, system architecture, and best practices.
• Guide the team's use of AWS services (e.g., Glue, Lambda, API Gateway, Step Functions) to power scalable and maintainable integration workflows.
• Evaluate and integrate with third-party platforms like Salesforce (NPC/NPSP, Experience Cloud), Workato, and Zapier.
• Champion the use of AI-assisted development tools (e.g., GitHub Copilot, Cursor) to boost engineering quality and efficiency.
• Mentor and support engineers across the team through design reviews, pair programming, incident reviews, and informal technical coaching.

Requirements

• 10+ years of software engineering experience with a deep focus on backend and systems integration (APIs, GraphQL, Webhooks, TypeScript, AWS, MySQL), with at least 2 years operating as a Staff SWE.
• Have strong and varied startup experience.
• Have proven expertise in designing and building robust APIs and scalable integration architectures like Microservices and event driven architectures.
• Have strong experience in analyzing, diagnosing, and preventing performance and scale problems, with expertise in application performance monitoring and log analytics tools like NewRelic and BugSnag.
• Are proficient in at least two of the following: Node.js, Python, Java.
• Have strong AWS experience, particularly with services relevant to data and integration (e.g., AWS Glue, Step Functions, Lambda, SQS/SNS).
• Have strong experience with Terraform for infrastructure as code.
• Demonstrate strong deployment savviness and a commitment to operational excellence.
• Bring a product mindset and a pragmatic approach to technical decision-making to the team.
• A strong mentoring orientation and a desire to elevate those around you.

Preferred Qualifications

• Experience building or maintaining Salesforce integrations and familiarity with nonprofit-specific packages (NPC, NPSP, Experience Cloud).
• Experience working with a CRM product and have a good understanding on how different CRMs work.
• Have demonstrated use of AI development tools to accelerate delivery and maintain high standards.
• Working experience with PHP Laravel.

Benefits

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program. We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.