Staff Software Engineer, Integrations Platform

What we can do for you

• Hand you the architectural canvas for a platform that is mid-build, with the destination already meaningful (large-scale integration portfolio, agent authoring on top) and the room to shape how we get there.
• Pair you with staff engineers across other engineering domains who are engaged on adjacent problems, and a small senior team who will push back on you the way you should push back on them.
• Connect you directly to the customers and analysts on the other end of your platform decisions, so the architecture is grounded in real user reality rather than abstract elegance.
• Trust your judgment on multi-quarter calls. We expect you to make them, document them, and revisit them when context changes.
• Protect your time to coach. This is a core part of your week, not something you have to squeeze in on the side.

What you can do for us

• Drive long-term architectural decisions and manage abstraction trade-offs.
• Own the architecture of the ingestion pipeline: ingestion, transformation, routing, error handling, redrive, replay, observability under load.
• Design secure authoring frameworks for FDEs, Customer Engineering, contractors, and AI agents.
• Track and simplify the platform surface as integrations spread across Fixify (onboarding, customer setup, CS tooling, ops workflows).
• Coach the team through collaborative design reviews and pairing.
• Integrate operability directly into platform design.
• Use customer and operational feedback to shape design decisions.
• Scale impact by framing projects that enable other engineers to contribute

What you should bring with you

• Track record of leading multi-quarter platform or integrations work, with architectural ownership across multiple product surfaces.
• Experience designing SDKs, authoring frameworks, or systems for safe product extension by engineers, partners, or external authors.
• 8+ years building scalable, observable SaaS systems.
• Deep fluency in TypeScript, Node.js, and AWS primitives (Lambda, SQS, S3) or equivalents, demonstrated by architectural trade-offs, not just syntax.
• Hands-on experience with non-API integration patterns: at-scale webhooks, multi-tenant OAuth, and at least one of browser-driven automation, iPaaS bridges (Okta Workflows, Tines, Workato), or callback-based signs.
• Experience with event-driven data pipelines on AWS: error handling, redrive, replay, back-pressure.
• Able to articulate an architectural decision you are proud of and one you would change with hindsight.
• A teaching-shaped, not gatekeeping-shaped, reviewer's instinct.
• Fluency with AI coding tools (e.g., Cursor, Claude Code) and a perspective on platform design with AI agents as authors.
• The confidence to say "I do not know yet, here is how I would find out."

Flexible work environment

• 100% remote with flexible core working hours

Time to recharge

• Unlimited PTO plus 12 paid federal holidays

Connectivity stipend

• $150 monthly to support cell phone, internet, or equipment expenses

Retirement

• Participation in our 401(k) program

Equity

• Option grants to purchase shares through Fixify's equity program

Health insurance

• Medical, dental, and vision coverage with 100% of your deductible covered by Fixify

Parental leave

• Paid parental leave for birth, adoption, or surrogacy